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Welcome to Russia

Welcome to MTS Network!


Welcome to Russia - guests' guide (PDF, 5.80 МБайт)


The company Mobile TeleSystems offers one of the largest GSM 900/1800 coverage area in the territory of Moscow, the Moscow Region and some other regions of Russia.
MTS services are available for you if your mobile service provider has a roaming agreement with MTS and you are subscribed for the roaming service. You can ascertain in the Help Desk of your mobile service provider whether these conditions have been met.


MTS hopes that you will like the service in our network.

How to choose MTS network
How to make a call from MTS network
Rates
Value added services
Emergency calls and other important numbers

How to choose MTS network

You will find the list of available networks in the menu of your mobile phone. Choose MTS network (possible names on display: MTS, MTS-RUS, RUS-MTS, RUS-01 etc., network code 25001).

We recommend you to program MTS network on your SIM card as preferable network so that in future your phone chooses MTS network automatically.

How to make a call from MTS network

To Moscow numbers (including MTS subscribers with Moscow city numbers):
8495ххххххх or +7495ххххххх

To MTS “federal” numbers:
8910ххххххх or+7910ххххххх; 8916ххххххх or+7916ххххххх; 8917xxxxxxx or +7917xxxxxxx.

To Russian cities:
8_area code_number or +7_area code_number (in the last case the area code should not begin with “2”)

Abroad:
+_country code_area code_number or 810_country code_area code_number

Rate

You can obtain full information about call price when roaming in MTS network from your mobile service provider. MTS has no information regarding the price of calls that your make when roaming in MTS network.

Value added services

The following services are available to visitors in MTS network:

  • Telephony (voice transmission)
  • Data transmission (9 600 bit/s)
  • Fax transmission (group 3)
  • Data transmission (GPRS)
  • Mobile originated SMS (SMS-MO)
  • Mobile terminated SMS (SMS-MT)
  • Mobile originated MMS
  • Mobile terminated MMS
  • Call waiting/call holding
  • Call forwarding
  • Call barring
  • Calling Line Identification Presentation (CLIP)
  • Calling Line Identity Restriction (CLIR)

Furthermore you can use additional voice services, i.e. information and entertainment services.
Information in English and in Russian is available at the following numbers:
0909 — On-line Inquiry (The 1st City Directory Service LLC)
0630 — Unified Mobile Inquiry (Solvo International LLC)
0633 — Express Inquiry (Informtel CJSC)
0911 — Mobile Inquiry OSBIS (Unified Security, Information and Service System) (Moscow Rescue Service CJSC)
0844 — Moscow Restaurants: “Where” Magazine Recommends (SPN Digital CJSC)

Information at these numbers is available in Russian:
0656 — Weather Forecast  
0807 — Taxi  
0854 — Parterre (ticket reservation and sale)

Calls to specified “short numbers” are chargeable. You can obtain information about the price of calls to “short numbers” and the cost of all services when roaming in MTS network from your mobile service provider. MTS has no information regarding the price of calls that your make when roaming in MTS network. 


Emergency calls and other important numbers

 

The following short numbers are available to subscribers who are in the coverage area of Moscow switching systems (Moscow and the Moscow Region) when roaming in MTS network

Rescue service

112

Free of charge (you can call this number even if you don’t have roaming subscription). Operators speak both English and Russian.

Fire Services *

01

Free of charge

Militia 

02

Free of charge

Emergency Medical Service

03

Free of charge

Emergency Gas Service

04

Free of charge

MTS Inquiry

0890 (from mobile phone) or (from fixed phone)
+7 (495) 766-01-66 

 

Free of charge. Our operators speak both English and Russian.

On-line Inquiry

0909

The call is chargeable 

Services for All Occasions

0855

The call is chargeable 

Information & Service Channel OSBIS

0911

The call is chargeable 

*  In some models of phones, you must first dial “0” when calling to digital numbers, e.g. Fire Defence: 010

Пополнить баланс

+7
рублей
Минимум 100 руб., максимум 15 000 руб.

Возможности при нулевом балансе
Телефон службы поддержки:
0890
Для звонков с городских телефонов и с мобильных номеров других сотовых операторов:
8 800 250 0890

В международном роуминге:
+7 495 766 0166

Есть вопросы?